New code of conduct for Scottish factors introduced
Published: 29th Jul 2012 02:19:32
A law which binds Scottish property managers to a new code of conduct will come into effect on Monday.
The legislation means factors will be required to meet certain standards of service or face a "robust" complaints procedure.
They will also have to join a online registration scheme by 1 October.
The requirements are part of the Property Factors (Scotland) Act 2011, a new law passed last year by the Scottish Parliament.
An estimated 225,000 house owners in Scotland use property managers to carry out their repair and maintenance responsibilities on communal areas, roofs and stairwells.
Infrastructure Secretary Alex Nail said the majority of factors provided a good, effective service.
He continued: "This new law means that for the first time, consumers will have access to information to judge good service and for property factors, an opportunity to demonstrate the quality of their services.
"Compulsory registration is good news for consumers and will help enhance the reputation and integrity of the property managing industry."
The Property Managers Association Scotland welcomed the introduction of the code of conduct.
Vice-president Iain Friel said: "Our members believe that the new legislation will benefit the property management industry, not only providing consumers with a recognised system of redress.
"It will also provide property factors an opportunity to demonstrate the necessary dedication, skill and experience required in the professional management of common property throughout Scotland."
The online registration scheme can be accessed via the Scottish government website.
At 09:59:11 in EnglandA convicted robber who went missing from an open prison in Suffolk has been arrested in London.
At 09:52:53 in SportPakistan left-arm seamer Junaid Khan will return to Lancashire this season as an overseas limited-overs signing.
At 09:49:39 in BusinessThe UK government borrowed £107.7bn in the financial year to April 2014, lower than the £115.1bn amount it borrowed the previous year.
At 09:48:40 in SportJersey Scottish ended their Jersey Premiership season with a comfortable 6-0 win over third-placed Jersey Wanderers at the Hockey Club.
At 09:47:50 in EnglandGloucestershire County Council is to review the decision to charge elderly and disabled people who use buses at peak times.
At 09:38:55 in ScotlandA Hawick man has appeared in private at Jedburgh Sheriff Court accused of rape.
At 09:38:50 in HeadlinesA senior Egyptian police officer has been killed by a bomb blast in the capital, Cairo, security officials say.
At 09:36:04 in EnglandA fire brigade in Somerset does not have a written emergency plan to deal with flooding, a union has claimed.
At 09:35:24 in SportPlymouth Argyle striker Marvin Morgan has been hospitalised after falling ill at training on Tuesday.
At 09:35:05 in HeadlinesAustralia has said it will not abandon the search for the missing Malaysia Airlines plane, insisting that the cost of the operation is not a concern.
Harvard CitationBBC News, 2012. New code of conduct for Scottish factors introduced [Online] (Updated 29th Jul 2012)
Available at: http://www.ukwirednews.com/news/1443286/New-code-of-conduct-for-Scottish-factors-introduced [Accessed 23rd Apr 2014]
News In Other Categories
A protest has taken place against plans for an opencast mine in the Rhymney Valley.
The South Western Ambulance Service has "failed to deliver the performance required" in answering weekend calls to the South West NHS 111 number, its chief executive has admitted.
Legendary rock group Led Zeppelin have released two previously unheard recordings ahead of the reissue of the band's first three albums in June.
A senior Egyptian police officer has been killed by a bomb blast in the capital, Cairo, security officials say.
A convicted robber who went missing from an open prison in Suffolk has been arrested in London.
Eight major renewable energy projects, expected to support 8,500 jobs, have been given government approval.