Humax box suffers Olympics channels recording glitch
Published: 27th Jul 2012 14:47:05
Humax has acknowledged that a problem meant owners of its Freesat digital TV box could not use it to record any of the BBC's temporary Olympic channels.
The 24 live action streams cover every session of every sport across the duration of the Games.
Freesat - a subscription-free high definition digital TV service - said other manufacturers' equipment was not suffering the same fault.
Freesat's marketing materials heavily promote the "summer of sport".
Humax only sells one digital satellite set-top box recorder in the UK: the Foxsat-HDR. The South Korean firm said it believed it was the bestselling model in the UK.
The firms' UK service manager told the BBC the company was making efforts to resolve the fault.
"Humax were made aware of the issue when the problem was identified on Tuesday," said Michael Caughey.
"Unfortunately nothing could be done at the broadcast encoder end to resolve the issue so on Thursday we started working on the fix and are hopeful that it is imminent.
"However, we will not rush it out until we are sure it will not cause more issues and problems as customers will still be able to view all 24 channels - although they can't record them - and will be able to record the Olympic coverage shown on BBC 1 HD, BBC HD and the other standard definition channels as normal."
He added that a software update was unlikely to be broadcast to the equipment before "early next week".
Freesat posted messages to Twitter after users complained about the issue.
"We've tried really hard with Humax to sort out... all other Freesat+ boxes can record 24 streams," it said.
The organisation added: "It's been an Olympic feat in itself to get the 24 streams working and we really hope this doesn't stop you enjoying London 2012."
Robert Wilson, a Sheffield-based IT worker who contacted the BBC, said he had bought two Humax boxes with a view to being able to record several of the streams at once.
"I'll be working and attending the Games myself and had wanted to record the channels while I am out of the house," he said.
"It's a huge disappointment because I will not be able to see some of the events I had wanted - events which have been advertised as being available for months."
At 01:59:58 in ScotlandInsane Championship Wrestling has blood, violence, bad language and a rapidly growing popularity but it all began as a way out of tough times for its founder.
At 01:59:55 in PoliticsPostal voting is marred by "real fraud" and should be drastically scaled back, a Conservative MP has said.
At 01:56:52 in ScotlandChildren in Edinburgh may get a far shorter Christmas break in 2016 and 2017, according to the council's plan for school holidays.
At 01:55:35 in ScotlandScottish Environment Secretary Richard Lochhead is to make a statement to MSPs about a radiation problem at a nuclear test reactor in the Highlands.
At 01:49:29 in ScotlandTwo women who were severely injured by commonly-used surgical implants have revealed their stories ahead of mass legal action against the manufacturer.
At 01:48:05 in ScotlandAbout 700 workers at the Faslane and Coulport naval bases on the Clyde are due to stage a mass walkout later.
At 01:43:24 in HeadlinesEngland is suffering from a "worrying cultural divide" with poor adults much less likely to read books than their richer neighbours, a report says.
At 01:43:19 in EnglandThe Great Sheffield Flood of 1864 claimed the lives of at least 240 people and left more than 5,000 homes and businesses under water when the poorly constructed Dale Dyke Dam at Bradfield collapsed.
At 01:29:40 in EnglandIn the run-up to local government elections in England in May, there are fresh calls for on-demand postal voting to be scrapped.
At 01:25:15 in England"Super falcons" are being used by three coastal towns to try to stop "nuisance" seagulls disturbing people.
Harvard CitationBBC News, 2012. Humax box suffers Olympics channels recording glitch [Online] (Updated 27th Jul 2012)
Available at: http://www.ukwirednews.com/news/1443121/Humax-box-suffers-Olympics-channels-recording-glitch [Accessed 11th Mar 2014]
News In Other Categories
Football Association chairman Greg Dyke says a complete ban on players and club staff betting on football matches could soon be introduced.
A man has been shot in both legs in an attack in Londonderry.
Troubled Japanese bitcoin exchange Mt Gox has won temporary bankruptcy protection in the US.
Postal voting is marred by "real fraud" and should be drastically scaled back, a Conservative MP has said.
With the doors to its brand new £1million training centre officially open, one of the UK's leading apprentice training providers, Bristol based S&B Automotive Academy, is showcasing its world-class facilities by launching a series of foreign student exchanges for the first time in its 41-year history. To get a flavour of what life is like as an apprentice in the UK, the Academy hosted 16 apprentice engineers and bus drivers from the G9 Automotive College in Hamburg, Germany, as part of a Europe-wide vocational training initiative called the ‘Leonardo Programme’ with support from the European Social Fund. In a reciprocal arrangement, S&B will be sending nine apprentices to Germany during February 2012 so that they can get an appreciation of life in the automotive industry on the Continent. A further three German exchange groups are being planned for next year. Designed to assist the development of vocational skills and training across Europe, including work placements for trainees, the Leonardo Programme has a budget of €1.75bn, which is helping to encourage UK organisations to work with their counterparts abroad. In what is expected to be another challenging year for employers in the UK automotive sector, S&B’s Chief Executive, Jon Winter, claims that the exchange initiative will bring many benefits to the Academy and its apprentices: “In a world of global automotive brands, it’s important for our learners to understand the international context of the industry they have chosen to make their career. This new exchange programme will enable apprentices and Academy staff alike to achieve a better understanding of the challenges and opportunities within the automotive arena in Europe. With the Academy’s influence also extending to the USA and Asia, there’s every possibility that this initiative could move further afield in the future.” Continued Winter: “The need for skilled technicians across the world is on the increase and we actively encourage our apprentices to look at broader horizons during their training. Many of them have already learned the phrase ‘Vorsprung durch Gelehrtheit’, quite simply, ‘Advancement through learning.” In the 2010/11 academic year, S&B doubled the number of successful Apprenticeships over the previous year with some 350 apprentices graduating from the Academy. At the same time, achievement levels reached an all-time high with an overall success rate of 85%. For those learners on the Advanced Apprenticeship three-year programme, success rates were even higher, at over 98%. PHOTO CAPTION: As part of their exchange visit, S&B Automotive Academy arranged for the German apprentices to visit Hampshire bus operator, Bluestar, at its Barton Park depot. The students are pictured with S&B’s Andy West (3rd right) and Steve Prewett, Bluestar’s Area Engineering Manager (2nd right). Ends http://www.sandbaa.com
Insane Championship Wrestling has blood, violence, bad language and a rapidly growing popularity but it all began as a way out of tough times for its founder.