22/Aug/2014 - Last News Update: 00:02

North West NHS trusts publish patient and staff views

Category: England

Published: 28th Feb 2012 10:59:55

Hospitals in the north-west of England have begun a scheme to offer up-to-date information about patient and staff views on care at the institutions.

NHS trusts in Greater Manchester, Merseyside and Lancashire will take part in the North West Transparency Pilot.

It will publish scorecards showing the number of falls and pressure ulcers suffered by the hospital's patients.

An NHS spokeswoman said it showed a "new level of openness and honesty".

The information, which will be published on a monthly basis, will include five pointers towards the standard of patient care within the hospitals.

Really importantly, we can tell the public what we've done and why we've done it”

They are the number of patient falls, the number of pressure ulcers suffered within 72 hours of admission, the actions taken to prevent falls and ulcers, and patient and staff experiences of care.

The falls and ulcers are graded in terms of severity, specifying a difference between moderate and severe harm.

The data will also include staff views such as whether they would be happy for family and friends to be treated at the hospital they work at.

Jane Cummings, the chief nurse for NHS North of England, said the scorecards would be very useful.

"By recording and publishing that information, it means that we are very transparent and open about it," she said.

"We are able to then look at the reasons why the patients may have fallen or developed a pressure ulcer and do something about it.

"Really importantly, we can tell the public what we've done and why we've done it."

The trusts involved in the pilot are Aintree University Hospitals NHS Foundation Trust, Blackpool Teaching Hospitals NHS Foundation Trust, Bolton NHS Foundation Trust, East Lancashire Hospitals NHS Trust, Liverpool Heart and Chest NHS Foundation Trust, Salford Royal NHS Foundation Trust, St Helens and Knowsley NHS Trust and Wrightington, Wigan and Leigh NHS Foundation Trust.

The scheme may be rolled out across England if the pilot is successful.

BBC News External Link Show Citation

Latest News

Harvard Citation

BBC News, 2012. North West NHS trusts publish patient and staff views [Online] (Updated 28th Feb 2012)
Available at: http://www.ukwirednews.com/news/1414739/North-West-NHS-trusts-publish-patient-and-staff-views [Accessed 22nd Aug 2014]

News In Other Categories

  • Boston bomber 'friend' Dias Kadyrbayev pleads guilty

    A friend of one of the men suspected of carrying out the Boston Marathon bombing has pleaded guilty to obstructing the probe into the attack.
  • BBC 'acted appropriately' in Sir Cliff Richard coverage

    BBC journalists "acted appropriately" in coverage of the police search of Sir Cliff Richard's home, director general Tony Hall has said.
  • Morfa Nefyn 'choking' death girl named as Jasmine Lapsley

    A six-year-old girl who is believed to have choked while on holiday with her family in Gwynedd has been named as Jasmine Lapsley.
  • Safe standing: Lib Dems make 2015 General Election pledge

    The Liberal Democrats want to change the law and allow Premier League and Championship clubs to introduce safe standing at stadiums.
  • Bristol Academy extends reach overseas with first foreign students

    With the doors to its brand new £1million training centre officially open, one of the UK's leading apprentice training providers, Bristol based S&B Automotive Academy, is showcasing its world-class facilities by launching a series of foreign student exchanges for the first time in its 41-year history. To get a flavour of what life is like as an apprentice in the UK, the Academy hosted 16 apprentice engineers and bus drivers from the G9 Automotive College in Hamburg, Germany, as part of a Europe-wide vocational training initiative called the ‘Leonardo Programme’ with support from the European Social Fund. In a reciprocal arrangement, S&B will be sending nine apprentices to Germany during February 2012 so that they can get an appreciation of life in the automotive industry on the Continent. A further three German exchange groups are being planned for next year. Designed to assist the development of vocational skills and training across Europe, including work placements for trainees, the Leonardo Programme has a budget of €1.75bn, which is helping to encourage UK organisations to work with their counterparts abroad. In what is expected to be another challenging year for employers in the UK automotive sector, S&B’s Chief Executive, Jon Winter, claims that the exchange initiative will bring many benefits to the Academy and its apprentices: “In a world of global automotive brands, it’s important for our learners to understand the international context of the industry they have chosen to make their career. This new exchange programme will enable apprentices and Academy staff alike to achieve a better understanding of the challenges and opportunities within the automotive arena in Europe. With the Academy’s influence also extending to the USA and Asia, there’s every possibility that this initiative could move further afield in the future.” Continued Winter: “The need for skilled technicians across the world is on the increase and we actively encourage our apprentices to look at broader horizons during their training. Many of them have already learned the phrase ‘Vorsprung durch Gelehrtheit’, quite simply, ‘Advancement through learning.” In the 2010/11 academic year, S&B doubled the number of successful Apprenticeships over the previous year with some 350 apprentices graduating from the Academy. At the same time, achievement levels reached an all-time high with an overall success rate of 85%. For those learners on the Advanced Apprenticeship three-year programme, success rates were even higher, at over 98%. PHOTO CAPTION: As part of their exchange visit, S&B Automotive Academy arranged for the German apprentices to visit Hampshire bus operator, Bluestar, at its Barton Park depot. The students are pictured with S&B’s Andy West (3rd right) and Steve Prewett, Bluestar’s Area Engineering Manager (2nd right). Ends http://www.sandbaa.com
  • Folk singer Jean Redpath has died

    The Scottish singer Jean Redpath has died. She was 77 and in an Arizona hospice.